Tropic Skincare - Ambassador Communications Manager
Date Posted: Thursday 23rd March 2023
Date Expires: Monday 24th April 2023
Are you an experienced communications professional who wants to empower others to thrive in their businesses? We’re looking for a Communications Manager who can own and plan Tropic’s communications and make them the best they can be!
Introduction Working in collaboration with the Head of Ambassador Development & Marketing Director, you'll develop and plan an overarching Communications view across all Tropic communication touchpoints to Customers and Ambassadors and have full ownership and planning of Ambassador communication to drive engagement levels within the independent ambassador field network.
Ensuring impact across multiple touchpoints encompassing business information, products, campaigns, training, incentives, and events. Ultimately empowering our Ambassadors to thrive in their business, stay informed and understand all the opportunities available within the Tropic business.
Responsibilities will include (but not limited to):
- Oversee and manage a team of departmental direct reports from Manufacturing, Engineering, Production, Warehouse, Weighing, Supply Chain, and Dispatch.
- Increase the efficiency of operational processes and software.
- Promote high company morale and communicate operating policies, customer issues, and safety measures.
- Design policies and implement efficient processes and standards.
- Perform financial predictions by preparing annual budgets, scheduling expenditures, analysing variance, and initiating corrective actions.
- Review and approve operational invoices.
- Ensure compliance with relevant local and international laws and regulations.
- Provide leadership and support and upskill the team through a mixture of strategies including coaching, training, and team development.
- Drive manufacturing efficiencies and a continuous improvement in the culture, e.g. drive productivity (cost per unit), inventory reduction, and reduce waste costs across all areas.
- Manage the Health and Safety Committee and work with the People & Culture team on all teams’ developments, including recruitment, training management, and disciplinaries.
- Be the Health and Safety lead for all departments, ensuring that Tropic’s Health and Safety culture on-site is maintained to the highest standard at all times.
About You
- A minimum of 3 years working in the Direct Selling industry with proven experience with an independent distributor network.
- Experienced Communications professional managing various communication methods and audiences.
- Experience developing a structured Communications and Engagement plan.
- An intuitive mindset with a proactive, reliable, and considerate approach.
- The ability to work cross-functionally with other departments to engage and coordinate priorities.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate and communicate with cross-functional teams. Attention to detail is a must.
- Thrives in a fast-paced environment, able to stay the course, yet flexible enough to redirect to meet the goals of the business.
Additional
- Full time: 9am - 5pm, Monday to Friday
- Office is conveniently located just a 3-minute walk from Beddington Lane Tram stop, which is connected to East Croydon and Wimbledon - both 20 minutes away. Approx. 30 - 35 minutes travel time from South / South West London.
- On-site parking is available.
- 25 days annual leave plus other fantastic perks!
- Position is available immediately.
- Starting salary is subject to experience.
About Us
At Tropic, beauty means the world to us. This powerful drive to make a positive impact has seen Tropic grow from our founder and CEO, Susie, selling jam jars of Body Smooth at Greenwich Market, to one of the UK’s fastest-growing beauty businesses on a mission to protect the planet and people, one product at a time.
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