Are you obsessed with Beauty and interested in leading conversations for the world’s most exciting roster of beauty clients? Are you visionary in your approach, with strong publicist skills and like to be on the cutting edge of the latest trends? If so, this opportunity to work with some of the leading experts in our industry could just be for you!

SEEN Group Values:

• Creativity
• Inclusivity
• Positivity
• Excellence

The Opportunity

The Communications Manager is the pillar of the account team – this role is instrumental in providing exceptional client council and is responsible for ensuring best in class plans and executions for their accounts. With 5-7 years’ experience, the Communications Manager is a true support to the senior members of the team as well as being an inspiring leader to more junior members.

Roles & Responsibilities

Client Service:

• Day-to-day account lead with strong client relations, understanding of their brand and ethos, ensuring exceptional client counsel is delivered
• Develop a deep understanding of client’s business in order to deliver strategic and creative campaigns against briefs
• Ensure any client requirements or issues are dealt with accordingly, having a solution driven approach to all communication and next steps
• Lead client meetings alongside your team ensuring status updates, plans and proposals are delivered in a professional and knowledgeable manner and to a high standard.

Management:

• Act as positive role model for your direct team, peers and across wider business
• Active junior team lead and team coach ensuring support in managing workload, R&R’s and prioritization
• Active team role in press and influencer expertise, supporting the team with informed guidance of pitching and seeding strategies
• Coaching and mentoring the junior team to support them in their SEEN careers and ensuring your team is offering effective client work
• Manage appraisals for direct reports - create KPIs and objectives during review processes

Skill Set:

• Strong written and verbal presentation skills showcasing strategic thinking and creative ideas that SEEN is known for
• Exceptional media relationships, showcasing media and influencer strategy building skills at all times. Pushing the boundaries and gaining top tier features
• Excellent pitching skills to convert high quality results and growth for clients
• Continued growth and maintenance of strong network of press and influencer relationships, securing media appointments on monthly basis
• Excellent understanding of social medial landscape, ensuring clients are provided with strategic recommendations that showcase a comprehensive understanding
• Play a lead role in the planning and execution of Influencer partnership management
• You are the eyes and ears of industry (beauty and wellbeing) news, trends and insights to benefit client work and in-role specialism. Showcasing this both in your client work and sharing with the wider SEEN team
• Take an active role in brainstorming across the agency, showcasing your strategic and creative thinking that your peers can utilize with their client portfolio
• Take an active role in new business involvement, inclusive of brainstorming and when appropriate taking part in the pitch team

Finance:

• Responsible for account financial health, including budget tracking, expenses, timely delivery of POs and strong internal relationships and WOW with SEEN’s finance team
• Support in identifying and presenting opportunities to organically grow existing client business by proactively pitching SEEN Group integrated ideas

Benefits:

• 20 days holiday per year, plus 3 days off at Christmas and New Year
• Monthly gym membership
• Hybrid Working - 2 office days a week
• 3 Wellness Days
• Mental health support - including chat and video therapy
• Pension
• Private healthcare
• Monthly Peer Purse

No recruitment agencies

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