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ALL PR AND MARKETING | BEAUTY | ACCOUNT MANAGER

MMC Communications - Account Manager

Date Posted: Monday 29th November 2021

Date Expires: Wednesday 29th December 2021

MMC Communications - Account Manager

MMC Communications is a full-service PR, Communications, brand building, and event management company. Launched in 2018, we have carefully nurtured and supported a selection of emerging brands, with our expertise lying mainly within the wellness, beauty, fashion, and lifestyle sector. We have steadily built up a strong portfolio of clients, identifying their brand ambitions and agenda to ensure they get the best kind of tailored coverage and achieve their specific goals. Building and maintaining strong relations with influencers and celebrities is something MMC is hugely driven by.

We represent a number of hugely successful brands in beauty, lifestyle, and wellness, Oona Series, Toothfairy, Luna London, Disciple London, Glow Bar, Mimi Luzon, 001 Skincare, Taylor Taylor, and Radiance Cleanse to name a few.
We are currently seeking a proactive and diligent Account Manager. We are looking for an enthusiastic, hard-working, self-starter with a minimum of 3 years work experience in public relations and looking to take their career to the next level!

It’s an ideal opportunity for the right candidate to take the next step in the PR ladder, working across a range of high profile accounts, supported by a friendly and experienced team.

Some of our great benefits include remote working, holiday allowance, company pension scheme, as well as fantastic career development opportunities working with some incredible brands in beauty, wellness and lifestyle! 

Location: London, United Kingdom (Remote working)
Job type: Full time (9.00am - 6.00pm)
Salary: £30K (DOE)

Core Skills: Skilled at writing press releases & copy, experienced client relations, excellent communications skills, organised, proactive, attention to detail, knowledge & passion for all things beauty and wellness.

Key responsibilities for role:

Campaign Proposals:

  • Input into campaign proposals and help develop/ research creative ideas.

Creative Development:

  • Contribute to weekly meetings with creative ideas for angles, social media interactions and campaigns and drive through implementation.

Creative Intelligence:

  • Lead account brainstorms and contribute ideas that are commercially viable. Attend regular brainstorm sessions for new business pitches and other clients in the agency to hone your creativity. Keep track of competitive agency propositions and creative ideas and flag to your teams and the wider agency.

Account Management:

  • Be responsible for knowing everything that is going on across your accounts 
  • Make sure you cc the team on all your correspondence with the client.

Filing:

  • Be responsible for filing of documents sent by clients / suppliers / partners on a daily basis
  • Ensure all documents are saved in the standard agency format

Responsiveness:

  • Make sure emails are acknowledged by yourself or someone on the team in a timely manner (within two hours) and ensure that the task is allocated and delivered

Attention to Detail:

  • Make sure all your work is well-written and thoroughly proofed – hand over to your team member ‘client-ready’ work
  • Final sign off on all written content must be given by the senior team / ops board

Client background:

  • Develop good knowledge of the market space including competitor developments, brand positioning and marketing strategy. Ensure emails show understanding of client positioning and give insightClient liaison:
  • Talk with clients on a daily basis about allocated projects - do not rely only on email 
  • Send follow up notes after every client contact/conversation 
  • Be seen in the client's mind as the owner of key areas/all of their account.

Content:

  • Write press release/ blog posts / opinion pieces / letters as appropriate and pass to AD for sign off prior to sending to client, with time for changes to be made. 
  • Ensure a high standard of attention to detail is adhered to at all times.

Media Mapping:

  • Map out your stories, pitches, strategies, and timeline. Brainstorm to gather ideas and information to build the campaign.  

Targets and Results:

  • Be responsible for monitoring and driving results both individually and for your client account
  • Work with clients to ensure that there is enough content to ensure regular coverage.
  • Be responsible for at least one national (or otherwise designated ‘major’ ) hit per client every month.

Understanding the media:

  • Read media on a daily basis including the weekends and flag relevant or interesting stories or content to your teams or, when relevant, the wider team.

Journalist/Influencer relationships:

  • Be in regular contact with top tier media contacts on behalf of each client. Make sure you speak to all of the clients “key media” at least once a month.
  • Do two or more journalist meetings (outside of client work) per quarter.
  • Develop relationships and on-going dialogue with a circle of 10+ journalists. 

Daily coverage;

  • Send coverage to client as soon as it comes in, if first thing in the morning then by 9.30am
  • Check for daily coverage and update client and coverage tracker.
  • Send weekly round up to client each Friday
  • Plan and deliver monthly review meetings with key clients 

Rapid response/news hijack: 

  • Scan first thing/lunchtime/end-of-day for issues and coverage of client relevance.
  • Be responsible for spotting one issue per week for each of your clients.

Target media/influencer list: Create suitable:

  • media/influencer lists for clients and check it’s kept up to date on a weekly basis.

Sell ins: 

  • Discuss sell-in target media with the team and manage the sell in media list. 
  • Be responsible for sections of media sell-ins – verbally first, then email, then follow-up
  • Rehearse AEs for sell-ins.
  • Flag when sell-in is becoming unproductive.
  • Update client on email and then discuss verbal update with AD.

Media/influencer briefing:

  • Ensure the media/influencer briefing document is sent to the client 24hrs in advance.  

Capacity: 

  • Plan your time on a daily, weekly and monthly basis, enjoy prioritisation of key tasks.

New business: 

Keep an eye out for prospects.Get involved in pitching.

Salary: 30k

No recruitment agencies

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MMC Communications - Account Manager

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