The H&M Press Department are looking for a strong candidate to join their team.

A key focus for this role will be executing our proactive and reactive communications approach across all media, including trade media, to build and promote our corporate reputation, as well as our environmental and social goals. The role will also support with managing issues and delivering against the team’s priorities for the three year business plan, and supporting our team with managing any reputational risks, as well as external-facing escalations which pose a reputational risk to our business.

Job Description

On this journey we're all working together to create the best omni customer offer for our customers and as a Communications Specialist & Press Officer you will be a key player in making this happen. Together with the rest of the Customer Activation team for UK & Ireland, you will work towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work.

Key responsibilities include:

• Build trust and develop H&M’s local general media picture, and proactively pitch news from H&M in selected focus areas.
• Responsible for local reactive media relations (press telephone and mailbox) together with the PR Manager and the Communication Specialist & Press Officer team, and secure that global communications and media policies are being followed locally.
• Collaborate with the UK&IE Communication Specialist & Press Officer team to ensure PR and Communication goals are being reached within the markets.
• Following up and reporting on KPIs and objectives connected to PR and communications projects.

Qualifications

Being part of our omni journey means there is not one clear path. We ask of you to be open to change and take part in creating an organization for the future. This is an opportunity for openminded team players that by being curious, innovative and forward-thinking want to change our business and the whole industry. We ask you to be yourself, drive results, work towards goals and go for it with everything you’ve got. Besides your personality we see that:

• You have a strong commercial focus and are insight and data driven
• You have a formal education within Communication &/or Marketing, if not, at least 3 years’ experience from similar positions and/or within PR/Communications
• You have experience in media relations and proven record of handling crisis communications.
• You have excellent communication skills, including fluent written and spoken English.

You have strategic experience in Corporate & Fashion PR, Internal & Crisis Communication

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